2024 - Factors influencing seniors’ anxiety in using ICT

2024, Journal Article
Factors influencing seniors’ anxiety in using ICT ︎

Reid, M., Aleti, T., Figueiredo, B., Sheahan, J., Hjorth, L., Martin, D.M., Buschgens, M.

Social Sciences

The ability of older adults to engage with information and communication technologies (ICT) is crucial in today’s more digital and connected world. Drawing on consumer behaviour and ICT frameworks and a quantitative survey of 706 older Australian adults, this paper examines factors influencing anxiety in engaging with ICT. Our findings show that perceived anxiety was associated with increased subjective norms or when others placed pressure on older people to engage more with ICT and when older adults perceived increased risks associated with ICT engagement. The results highlight the importance of building, renewing, and reinforcing digital competencies in older consumers

Jacob Sheahan, PhD

Jacob Sheahan, PhD

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