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Co-designing Participatory ICT Strategies With Older Adults
2020 - 2022

Shaping Connections
- U3A Network Victoria
- City of Whittlesea Positive Ageing


As the COVID-19 pandemic has highlighted, digital engagement is crucial in fostering social inclusion, whilst social exclusion is a significant threat to the wellbeing of older adults. This project sought to design strategies in conjunction with older consumers to incorporate their lived experiences of communications technology, and to assist seniors to manage security risks to be better equipped to engage with the digital economy.  As the research assistant I co-ordinated a series of interviews and developed materials for co-design workshops, undertaking the data analysis and resulting reporting of the research. Alongside this, I conducted some of my PhD research, such as cultural probes, with the University of the 3rd Age members.

Final Report (Forthcoming): Co-designing ICT Strategies With Older Adults
→ Interim Report (2021): Reducing perceived risk & promoting digital inclusion for older Australians ︎
Grant (2020-2022): Australian Communications Consumer Action Network Grants Projects ︎



I acknowledge the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nations on whose unceded lands I conduct my work. I respectfully acknowledge their Ancestors and Elders, past, present and emerging.


©2022 Jacob Sheahan