2021, Report
Reducing Perceived Risk and Promoting Digital Inclusion for older Australians ︎
Sheahan, J.
Australian Communications Consumer Action Network
Reducing Perceived Risk and Promoting Digital Inclusion for older Australians ︎
Sheahan, J.
Australian Communications Consumer Action Network
This report describes the outcomes of stage one of the project, Explore and Quantify. This includes an analysis of 22 exploratory interviews resulting in 22 video vignettes of older adults’ information and communication technology (ICT) risk perceptions (March 2021), and findings from a survey of approximately 400 members from the University of the Third Age (U3A). The focus of this research is to understand how older adults perceive risk associated with ICT usage and ownership.